English
PortuguêsLike the security period, the temporary reserve applies only to new or high-risk accounts. An established freelancer has no reserve at all and receives the full net amount.
| Situation | Reserve on the net amount |
|---|---|
| Established freelancer | 0% |
| New freelancer | 10% |
| High-risk freelancer | up to 20% |
Example
New freelancer, a €1,000 service with a net amount of €877:
| Available immediately | €789.30 |
| Temporary reserve (10%), released in 30 days | €87.70 |
For an established freelancer the same service makes the whole €877 available, with no holdback and no reserve.
What the reserve is and is not
- It is not an extra commission.
- It still belongs to you.
- It cannot be withdrawn during the applicable period.
- It is released automatically if there is no dispute, refund, chargeback, investigation or negative balance.