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Help Centre›Getting paid

Pending balance and available balance

Why the money shows up but cannot be withdrawn yet.

Pending balance Amounts still subject to delivery, approval, a security period, a dispute or verification.
Available balance Amounts that already meet every condition to be withdrawn.
Temporary reserve Part of the net amount held for 30 days as protection. It is still yours.

Why the distinction exists

A payment can be reversed after the fact: a bank chargeback, a refund, a dispute. If the money had already left the platform, somebody would lose out. Pending balance is the window in which that possibility still exists.

Where to see it

In your dashboard, in the withdrawals area, you have both amounts separately and, on each order, the expected release date.

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