By topic
Getting started
Create an account, confirm your email and get your profile ready.
6 articlesHiring a service
Finding the right person, comparing packages and agreeing the work with no surprises.
7 articlesPayments
Card, MB WAY and Multibanco. The money is held until the work is approved.
7 articlesSelling on TugaFreela
Publishing services, passing moderation and being found by people who are looking.
8 articlesGetting paid
From approved work to the transfer into your bank account.
6 articlesPremium and featured slots
Appearing first, being approved instantly and unlocking contacts.
5 articlesDeadlines, delivery and disputes
What happens when work runs late, falls short or does not match what was agreed.
6 articlesCommunity rules
What is allowed, what is not, and how to report what goes wrong.
6 articlesAccount and privacy
Password, notifications, your data and what happens if you close the account.
6 articlesLegal and tax
Who operates the platform, what the Terms say and who issues which document.
6 articlesDidn't find what you need?
Open a support ticket and we answer with your account history in front of us.
Open a ticket
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