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Help Centre›Hiring a service

Extras and custom offers

When what you need doesn't fit in a package.

Extras

Many services offer add-ons on top of the package: faster delivery, an extra variation, source files, one more language. You pick them on the service page and the final price updates in front of you before you pay.

Custom offers

If the job is bigger, smaller or simply different from what is published, talk to the freelancer in chat and ask for a custom offer. They send one inside the conversation with:

  • exactly what they will do;
  • the price;
  • the deadline;
  • the number of revisions.

You accept with one click and pay by card, MB WAY, Multibanco or from your balance. From then on the order works exactly like any other: money held, delivery, approval.

Changes along the way

Extra requests after the work has started may require a price review, a longer deadline or a new offer. That is normal and protects both sides: nobody is obliged to do unpaid work that was never agreed.

Never arrange payments outside the platform. Off-platform there is no money held, no dispute process, no receipt and nobody to complain to. See the rules on contacts.

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