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Help Centre›Hiring a service

Talking to the freelancer before hiring

Chat is open before you buy. Use it.

Every service page has a contact button. It opens a direct, real-time conversation with no commitment.

Worth asking

  • Have you done something similar? Can you show me?
  • What do you need from me to start?
  • When does the deadline start counting?
  • What is included in revisions and what counts as new work?
  • Do you hand over the source files?

Contacts

Phone numbers and emails stay hidden in the conversation until payment is made. This is not there to make life difficult: it is so the agreed work has a record, money held and a dispute process. Once you pay, contacts open normally.

If they are online

The profile shows who is online right now and the average response time. If nobody replies, try someone else — there are plenty of good people in every category.

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