The money is held until you approve

This is the core of trust on the platform, and it works for both sides.

How it works

1. You hire and pay. The amount leaves your account.
2. The money is held. The freelancer can see it is there but cannot touch it.
3. The work is delivered on the platform.
4. You approve (or the 7 days pass).
5. Only then does the amount move to the freelancer.

Why this protects both

• The client does not risk paying and receiving nothing.
• The freelancer does not risk working unpaid: they know the money is already held before they start.

When there is a problem

If you open a dispute within the deadline, the amount is frozen while the situation is examined. As a rule only the amount related to the problem is frozen, not the whole wallet. The outcome can range from full release to the freelancer to a full refund to the client, with intermediate solutions in between.