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Help Centre›Payments

Balance and wallet

What it is for, what is pending and what is available.

The wallet is the record of the movements on your account: what came in, what went out, what is waiting.

The two balances

Pending balanceAmounts still subject to delivery, approval, a security period, a dispute or verification. Not withdrawable yet.
Available balanceAmounts that already meet the conditions to be used or withdrawn.

What the balance is for

  • Paying orders without entering your card again.
  • Accepting custom offers inside chat.
  • Paying for Premium, featured slots and extra services.
  • Withdrawing to your bank account, if you are a freelancer.

Topping up

You can top up by card, MB WAY or Multibanco. It is not compulsory: any order can be paid directly at the time. People top up for convenience or to use a coupon.

TugaFreela is not a bank and pays no interest on balances. If you are not going to spend it here, withdraw it.

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