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Help Centre›Deadlines, delivery and disputes

Automatic approval after 7 days

If the client does not react, the order moves on. But rights do not disappear.

After delivery the client normally has 7 consecutive days to approve, request a revision or open a dispute. If they do nothing, the order may be approved automatically and the amount goes to the freelancer.

Why it exists

Without this deadline, a client simply disappearing would leave someone's work stuck indefinitely. The deadline protects whoever has already delivered.

What automatic approval does not remove

  • mandatory consumer rights;
  • the review of fraud;
  • hidden defects;
  • serious, properly evidenced breach.

In other words: the order closes, but if there is a serious and proven problem, there is still a path.

You get warnings before the deadline ends. If you need more time to review the work, say so in the order conversation.

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