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The Terms and Conditions, in summary

The document has 55 sections. These are the ones that come up most.

This summary does not replace the document. In case of doubt, the full text of the Terms and Conditions always prevails.

SectionThe essentials
6 · Requirements18 years old, truthful information, personal and non-shareable account.
7 · VerificationWe may ask for identification, address, tax number and bank details.
8 · PublishingA service must state what it does, what it includes, deadline, revisions and exclusions.
9 · Minimum price€30 per package, prices in ascending order.
12 and 13 · Fees10% from the client and 10% from the freelancer, both plus VAT.
17 to 19 · DeliveryDelivery through the order, revisions within scope, 7 days to approve.
21 and 22 · SecurityPeriod and reserve only for new or risky accounts.
24 · WithdrawalsMinimum €50 of available balance.
25 and 26 · DisputesThe platform mediates and decides on the amounts it processed.
32 · InvoicingThe freelancer invoices the service; the platform invoices its fees.
34 · ProhibitionsThe list of services and content that are not allowed.
36 · Off-platform paymentsForbidden to take off-platform an operation found here.
42.1 · ErasureWhat is erased and what the law requires to be kept for 10 years.

Changes to the Terms

The Terms can be changed. Changes are communicated in advance, do not apply retroactively and do not modify orders already paid.

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