| Document | Issued by | To |
|---|---|---|
| Invoice for the service provided | The freelancer | The client |
| Invoice for the client fee (10% + VAT) | TugaFreela | The client |
| Invoice for the freelancer commission (10% + VAT) | TugaFreela | The freelancer |
| Payment receipt | TugaFreela | Whoever paid |
The platform does not invoice the service
TugaFreela must not appear as the supplier of the main service when it acts only as an intermediary. The work is provided by the freelancer, and it is the freelancer who issues the invoice, invoice-receipt or other legally required tax document.
Uploading the invoice
The freelancer can upload, as a PDF, the invoice issued in their own accounting software, stating its number and date. That document is made available to the client exactly as uploaded: the platform does not alter it and does not take responsibility for issuing it.
Credit notes
Where there is a refund, TugaFreela issues credit notes for the documents it issued, in proportion to the amount refunded. The credit note for the service invoice is the freelancer's responsibility, and the platform flags that obligation on the order.

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