TugaFreela Help Centre Contact us Open a ticket
Help Centre›Community rules

How ranking works

Why one service appears ahead of another.

A service's position in results may take into account:

  • relevance to the search and category;
  • quality and completeness of the listing;
  • price;
  • reviews;
  • completed orders;
  • cancellation rate;
  • disputes;
  • on-time delivery;
  • response time;
  • availability;
  • location and language;
  • account verification;
  • recency;
  • compliance with the Terms;
  • client preferences;
  • paid promotions, always identified.

What weighs most

Relevance, quality, trust and performance history weigh more than purely chronological factors. Republishing the same service to «move up» does not work.

Paid promotions

Promoted or sponsored services are identified as such. The platform may test different ranking systems and does not guarantee any specific position to anyone.

The fastest way up is not paying: it is completing the listing properly, replying quickly, meeting deadlines and collecting real reviews.

Was this article useful?

Thank you for your answer.

Rate this article

Be the first to rate it.
Thank you for rating.

Didn't find what you need?

Open a support ticket and we answer with your account history in front of us.

Open a ticket