English
PortuguêsWhen a service is rejected you get an email with the written reason and a direct link to edit it. The service is not deleted: it stays in your area, waiting for you.
Most common reasons
| Reason | How to fix it |
|---|---|
| Contacts in the text or images | Remove phone numbers, emails, links and social handles. |
| Third-party images | Use your own work or properly licensed images. |
| Vague description | State what you deliver, in which formats and how quickly. |
| Inconsistent packages | Minimum €30 and ascending prices. |
| Wrong category | Choose the category where a client would look for you. |
| Unrealistic promises | No guarantees of results that do not depend on you. |
After you fix it
When you save the changes, the service goes back to moderation automatically. You don't have to ask anyone for anything.
If you disagree with the decision
You have the right to know the grounds and to complain. Open a ticket explaining why you think the decision is wrong. If you are right, we restore the service.