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Help Centre›Account and privacy

Notices and notifications

Email, on-site alerts and phone. What you get and how to control it.

Where notices arrive

ChannelWhat for
EmailOrders, messages, deadlines, payments, moderation decisions.
On siteNotification bell, unread message counter, sound and a tab-title alert.
PhoneBrowser push notifications, if you allow them.

What you cannot switch off

Transactional notices — those about orders, payments, deadlines, security and decisions on your account. They are the information you need in order to honour what you agreed.

What you can switch off

Everything that is marketing: newsletter, blog news, campaigns. See how to manage the newsletter.

Not getting our emails?

  • Check spam and mark as «not spam».
  • Confirm the address on your profile.
  • If you use a company address, ask whoever manages mail to allow our domain.

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